Frequently asked
Everything wholesale buyers usually ask.
Can't find your answer? Reach out directly and we'll get back to you within one business day.
Yes — every product we ship carries a minimum 1-year warranty, backed directly by our sourcing team.
All items in the catalogue meet the relevant international technical and safety standards for their category.
Use the contact form on this site, or email/call us directly — we reply to new enquiries within one business day.
Electrical items can be returned within 24 months of purchase. Transport damage is covered separately — see below.
Yes. Volume discounts scale with order size — send us your target quantities and we'll quote tiered pricing.
During the warranty period, damaged goods can be returned to us. If the damage happened in transit, you can request a replacement or a full refund.
We work with wholesale buyers exclusively, so payment is by bank transfer.